Work that arrives in bursts, hard to staff for
The firm's foreclosure work didn't come in at a steady pace. It arrived in intense batches, and every batch was heavily manual, so it demanded a lot of people exactly when it hit and far fewer in between.
- Foreclosure volume came in cyclical bursts rather than a steady stream
- Each batch was labor-intensive, with heavy manual data entry on every filing
- Manual entry across filings introduced errors and slowed each cycle
A system that runs the filings and leaves people to review
Symmetria was brought in to analyze the problem and build the solution end to end, from problem to running platform. We mapped every integration the workflow needed, then built a system that executes most of the work and all of the data entry on its own.
Problem analysis and integration mapping
We started from the business problem, not a spec. That meant identifying every public-records source and system the foreclosure workflow touched, and what had to connect for a filing to move through without manual handoffs.
Automated data entry and filing execution
We built the platform to perform the data entry and execute most of each foreclosure filing automatically. That was the part that used to consume the most manpower when a batch landed.
People as reviewers, not operators
With routine execution automated, the team's role shifted to supervising and reviewing each filing rather than keying it in by hand. The work that once needed a crowd now needs a checkpoint.
Absorbing the peaks without the headcount
Because the system carries the volume, the firm handles bursts without staffing up for each one and back down after. The workload spike stops driving the hiring plan.
- 60%
- Fewer Emergencies
- 12
- Systems Integrated
- 100K+
- Daily Foreclosures Processed
- 40%
- Cost Reduction
- Real-time
- Monitoring
